Caseworthy is a case management platform built for non-profit organizations. As Director of UX/UI Design, I led the first-ever UX overhaul of their core application, redesigning the client management and reporting products, leading a front-end dev team, and building a new sales website from scratch.
Redesigning the core app
A significant portion of my time at Caseworthy was dedicated to reshaping the information architecture of their central single-page application. The company had a decade-long history without a dedicated designer. The team had built sturdy, reliable software used by non-profits nationwide, but it had never been designed with a user-centered lens.
The goal wasn't to start from scratch. It was to make what already existed genuinely easier to use for the people who depended on it: caseworkers and coordinators at non-profits doing real, important work.
Additional responsibilities
Beyond product design, I led a team of front-end developers, providing direction and helping bridge the gap between design and implementation. Together we rebuilt the public-facing sales website and created a new suite of marketing materials.
Bringing design thinking into an engineering-led organization meant a lot of translation work: making the case for user research, establishing design process, and keeping quality high through implementation.
