Shopify's checkout already processed more than 10% of global ecommerce GMV and was the highest-converting checkout in the world. I joined the redesign and refactor mid-project, taking it across the finish line by resolving edge cases, running user testing, and shipping the final product without sacrificing the conversion performance that millions of merchants depend on.
Case study coming soon
A returning customer experience that uses existing prescription data to make reordering a one-click process. 2% conversion increase, $2.3MM annual revenue boost.
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A redesigned checkout for 1-800 Contacts' returning customers. Clearer pricing, less friction, fewer steps. $9.88MM annualized revenue boost.
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Director of UX Design
I led a full overhaul of the Caseworthy app as both director and designer. Redesigned the client management and reporting products, managed a front-end dev team, and built a new sales website from scratch.
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Senior UX Designer
I redesigned the consumer-facing website, designed consumer and contractor mobile apps, and created a new logo and brand identity from the ground up.
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